Qvw file hangs up in access point

[kkkumar82]

Hi Qlikers,

Our users had an issue with one of the files opening in access point. The file gets hanged showing the below message

I too get the same message for a while when I open the file but the file is opening up after 5 or 6 seconds, but for the users the file is not showing up.

Any suggestions on this.

Also the users are able to open other files in this folder but not this.

[kkkumar82]

Any

Previous experiences on this by any body

[kkkumar82]

hic‌

marcus_sommer‌

Any ideas please

[marcus_sommer]

Did you or your user have tried a different browser? How big is the application? Compressed? Section Access?

- Marcus

[stabben23]

You are usig https, which means that you are usig IIS webservices, right? what Version on IIS? IE browser Version?

[kkkumar82]

Thanks marcus for the response, the file size is nearly 1.3 GB there is no section access.

[kkkumar82]

I tried in IE and all our users use IE only , I was able to load the file after 5 - 6 seconds

[kkkumar82]

Thanks Johan for answering,

The version of IE is 11.0.9600....

[stabben23]

Hi Kiran,

I would say that the filesize is the causes to Your "hanging" problem. 1.3 GB is a lot.