Reload failed

[bbi_mba_76]

Hi,

someone could explain me what's the meaning of the following message and what I have to do/investigate to fix?

(This is the log of a qvw reload via distribution service)

31/01/2014 07:00:12    Error    UpdateTableCache failed.. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

   at QlikView.IFieldProperties.get_IsInputField()

   at QVBWrapper.Document.UpdateTableCache(ILogBucket i_LogBucket, Boolean i_FullRefresh, Boolean& hasInputField)

31/01/2014 07:00:12    Information    Attempted to load the document with data.

31/01/2014 07:00:12    Error    The document failed to open.

31/01/2014 07:00:12    Information    Closing the document.

31/01/2014 07:00:12    Error    Could not close the SourceDocument. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

   at QlikView.Doc.CloseDoc()

   at QVBWrapper.Document.NiceCloseThread(ILogBucket i_LogBucket)

31/01/2014 07:00:12    Warning    Could not request the QlikView Engine process to quit.

31/01/2014 07:00:12    Information    Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12    Error    Document could not be opened

31/01/2014 07:00:12    Information    Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12    Error    Document could not be opened

31/01/2014 07:00:12    Error    The Batch Job failed. ErrorCount=5

31/01/2014 07:00:12    Information    Setting exit code to the number of errors. ErrorCount=6

Thanks

[Josh_Good]

I'm not sure but my guess would be the table is not fitting into your RAM.  You can check if that is the case my monitoring your RAM consumption during a reload using the Performance tab of Windows Task Manager.

[Anonymous]

Hi

Does it reload ok if you log in the console of [or RDP to] the Server using the same AD User as the Distribution Service runs under ?

It this also fails then I'd suggest you look into AD permissions.

Best Regards,     Bill

[fkeuroglian]

Hi, Bill have a point there

please check that the user have all the necesary permissions to do the reload by console mode

good luck

Fernando

[bbi_mba_76]

Hi,

thanks.

There is a schedulate batch running every day, in January only the 31th there was the error. I launched the reload via desktop and there was no error (same user of the schedulate batch).

So my only assumption is there was a problem accessing to RAM in that moment.

Other suggestions?