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bbi_mba_76
Partner
Partner

Reload failed

Hi,

someone could explain me what's the meaning of the following message and what I have to do/investigate to fix?

(This is the log of a qvw reload via distribution service)

31/01/2014 07:00:12    Error    UpdateTableCache failed.. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

   at QlikView.IFieldProperties.get_IsInputField()

   at QVBWrapper.Document.UpdateTableCache(ILogBucket i_LogBucket, Boolean i_FullRefresh, Boolean& hasInputField)

31/01/2014 07:00:12    Information    Attempted to load the document with data.

31/01/2014 07:00:12    Error    The document failed to open.

31/01/2014 07:00:12    Information    Closing the document.

31/01/2014 07:00:12    Error    Could not close the SourceDocument. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

   at QlikView.Doc.CloseDoc()

   at QVBWrapper.Document.NiceCloseThread(ILogBucket i_LogBucket)

31/01/2014 07:00:12    Warning    Could not request the QlikView Engine process to quit.

31/01/2014 07:00:12    Information    Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12    Error    Document could not be opened

31/01/2014 07:00:12    Information    Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12    Error    Document could not be opened

31/01/2014 07:00:12    Error    The Batch Job failed. ErrorCount=5

31/01/2014 07:00:12    Information    Setting exit code to the number of errors. ErrorCount=6

Thanks

4 Replies
Josh_Good
Employee
Employee

I'm not sure but my guess would be the table is not fitting into your RAM.  You can check if that is the case my monitoring your RAM consumption during a reload using the Performance tab of Windows Task Manager.

bill_markham

Hi

Does it reload ok if you log in the console of [or RDP to] the Server using the same AD User as the Distribution Service runs under ?

It this also fails then I'd suggest you look into AD permissions.

Best Regards,     Bill

fkeuroglian
Partner
Partner

Hi, Bill have a point there

please check that the user have all the necesary permissions to do the reload by console mode

good luck

Fernando

bbi_mba_76
Partner
Partner
Author

Hi,

thanks.

There is a schedulate batch running every day, in January only the 31th there was the error. I launched the reload via desktop and there was no error (same user of the schedulate batch).

So my only assumption is there was a problem accessing to RAM in that moment.

Other suggestions?