Screen resolution not working as expected in IE plug-in

[punitpopli]

Hi All,

I have developed an application with screen resolution 1366x768 and this application is working as expected i.e. without any scroll bars on IE/Chrome

But when i have opened the same application using IE plugin the horizontal and vertical scroll bars are coming in the browser. I have hide the navigation bar in the IE plug-in, but still i am able to see the horizontal scroll bar.

Does anyone had face the similar issue in the past?

Thanks,

Punit

[Peter_Cammaert]

Did you design your dashboard to an exact size of 1366x768? It may be that different clients have a different client area between window borders and after subtracting toolbars and menus. Moreover the horizontal scroll bar may suddenly appear because the vertical scroll bar eats a piece of free space too and possibly makes the dashboard area a bit less than 1366 pixels wide (and vice-versa).

Best,

Peter

[punitpopli]

Hi pcammaert‌,

The exact resolution which i built was 1362 x 638 considering all the possibilities of scroll bar and different browsers i.e IE and Chrome.

But the scroll bars are coming when i open the application on IE plug-in.

-Punit

[Peter_Cammaert]

I'm just guessing now (I haven't seen your actual dashboard yet), but 4 pixels seems like a small margin for the width of your dashboard. The height on the other hand has a margin of 130 pixels.

I think this may be the cause of your scroll bars appearing unexpectedly: the dashboard has not enough headroom in one of the two directions. This causes a scroll bar to appear, that will reduce the available space in the other direction even further, causing the second scroll bar to appear.

Try on a larger screen, and determine at what dashboard size exactly the scroll bars start to appear. Adjust your safety margin accordingly.

Best,

Peter

[punitpopli]

Hi pcammaert‌ ,

The height of 130 pixels is less, as we have to consider the address bar ,tab height and taskbar height as well.

Attached is the sample application for reference.

-Punit