Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
See why IDC MarketScape names Qlik a 2025 Leader! Read more
cancel
Showing results for 
Search instead for 
Did you mean: 
Not applicable

Server reload error

Bonjour

J'ai une appli Loader qui extrait depuis une base Oracle. Elle fonctionne très bien quand je la lance depuis le client.

Quand je veux programmer un reload dans le server, j'ai le message suivant :

(2013-10-02 18:47:19) Error: Reload failed.

(2013-10-02 18:47:19) Information: Closing the document.

(2013-10-02 18:47:20) Information: Closed the QlikView Engine successfully. ProcessID=3432

(2013-10-02 18:47:20) Information: Initializing (0), Finished (295)

(2013-10-02 18:47:20) Error: Reload failed. Distribution skipped.

(2013-10-02 18:47:20) Error: The task "Application KLEE/2-QV/5-Application/pfs_loader.qvw" failed. ErrorCount=3

Le log de l'appli me donne :

02/10/2013 18:47:19: 0055  if DB_CONNECT_TYPE=32 then

02/10/2013 18:47:19: 0056    OLEDB CONNECT32*Provider*XPassword*

02/10/2013 18:47:19:         Error: ErrorSource: OraOLEDB, ErrorMsg: ORA-12154: TNS:could not resolve service name

02/10/2013 18:47:19:         General Script Error

02/10/2013 18:47:19:         Execution Failed

02/10/2013 18:47:19:      Execution finished.

J'ai vérifié les mot de passe de mes services, les ai redémarré pour tester. L'utilisateur est bien dans le groupe QlikView administrateur.

Je ne sais plus où chercher. Quelqu'un aurait il une idée ?

Un grand merci d'avance

Fred

10 Replies
Gysbert_Wassenaar
Partner - Champion III
Partner - Champion III

ORA-12154: TNS:could not resolve service name

The database you try to connect to can't be found. That could be because you specified the wrong database (the SID in oracle speak), or the database is not available, or perhaps a network problem is causing this problem. Check with your database administrator that your oledb connect string is correct and that a connection to the database can be established from the Qlikview server.


talk is cheap, supply exceeds demand
Not applicable
Author

Hi

Thanks for reply but the script works fine in the client.

Why not in the server ?

Fred

Anonymous
Not applicable
Author

Fred,

First, make sure that you can reload in QV Desktop on the Server machine - to confirm that the Oracle client is installed and configured.

If it works, the problem most likely is with the QV services user.  In QV Desktop, you reload and connect to the database as yourself.  When Server runs reload, the services user connects to the database.  There could be lack of access permissions.

Regards,

Michael

abeyphilip
Creator II
Creator II

Hi,

Do you have the details of the database you are trying to connect in the tnsnames.ora file of the server?

Regards,

Abey

Not applicable
Author

Thanks Michael

When i tried in the desktop i was connected as the same user the services start with

Fred

Not applicable
Author

HI

I just know it's an oracle database

The oledb connexion works in the QV desktop.

let DB_SCORE='[Provider=OraOLEDB.Oracle.1;Persist Security Info=True;User ID=consult2;Data Source=ITS_PROD;Extended Properties=""] (XPassword is blablabla);';

Fred

Anonymous
Not applicable
Author

Hmm, I had this exact problem with Oracle long ago.  It was QV 8.50, if I remeber correctly.  Spent hours and hours on phone with QlikTech Support.  Eventually decided to use scheduled reload by QV desktop instead of Server reload.
But currently using QV 11 and 11.2 with Oracle without any issues.

Regards,

Michael

Gysbert_Wassenaar
Partner - Champion III
Partner - Champion III

No idea. That's why you need to check if it's possible at all to connect to the database from the server where you installed Qlikview Server. Perhaps the database isn't listed in the tnsnames.ora file. It's impossible to tell from here what's wrong. Perhaps your Oracle DBA can help you troubleshoot this issue.


talk is cheap, supply exceeds demand
Not applicable
Author

Tried to change 'Document properties - Server - The server do .....'. No success.

I try to use document scheduler. I will post the result as possible.

I plan to call support too

Fred