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Hi
We are currently on QV 12.4 SR3
The last week or so, users on accesspoint are complaining about losing connection every 15-20 min.
Upon looking at the event viewer on the QV server, I found the below warnings coming up.
Can someone please help me understand why this is happening?
Thanks
Hello, you can try to adjust the socket timeout https://community.qlik.com/t5/Knowledge/QlikView-quot-Session-Lost-quot-appears-in-the-QlikView-Acce...
Also check the qlikview event logs for a pattern if it's always the same document the users open for the timeout.
Best regards
Sebastian
Hello, you can try to adjust the socket timeout https://community.qlik.com/t5/Knowledge/QlikView-quot-Session-Lost-quot-appears-in-the-QlikView-Acce...
Also check the qlikview event logs for a pattern if it's always the same document the users open for the timeout.
Best regards
Sebastian
thanks for your reply.
I checked the Webserver logs and compared the timestamps fro mthe event viewer at the time of failure with times in the log. There does not seem to be any pattern.
I have checked out the links you provided and changed the timeouts for a couple of parameters. Will wait and monitor to see if they make a difference.
Regards