I think it's a licence issue because you have only two separate accesses to an application. One will be the access point and another probably the access with a desktop client on a certain machine - if you then tries to access the file with the desktop client from another machine it will fail because it would be the third access (there is a quarantine of 30 days after that such access-restriction is automatically released). The error-message that no session or usage cal is available hints to the fact that there is no named or document cal left for your user.