Web version - can't clear selection or select multiple
I can't clear one of my dimensions but the other ones work fine. I also can't ctrl click to select multiple selections for that same dimension. All of this works as designed within my personal version but not in the access point version. Also, this isn't happening for other users that have the same security as me. Tried Chrome and IE. IE plugin works but I can't ask all users to download the plugin and there are too many users to accurately say who's is working and whose isn't. I can select multiple in other dimensions and this was working a week ago. No data has changed, no updates to the computer, server, or program have changed. I'm lost.
I've taken off all of the triggers, removed the inline box and replaced it with just the field needed in the box. This is now happening to a couple of users and we can't recreate the problem to see why it's happening. The problem magically went away for a couple of weeks and now it's back... data didn't change and the file didn't change. Short of deleting all known files in existence away and starting a several month project over again, I am lost of what to do. The clear all and select all works in my desktop version and the problem doesn't happen in our test server, but only in our production version online.