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mahamedfaijan
Creator II
Creator II

White table in table viewer issue

Hi All,

 

I am unable to view/see my tables in table viewer. Please find attached screenshot

 

WhiteTableViewer.PNG

All the table are showing as white and if I export or copy then it is showing me table correct.

 

Kindly help.

Regards,

Mahamed

1 Solution

Accepted Solutions
Brett_Bleess
Support (Former)
Support (Former)

Hey guys, this is a known issue in the 12.30 track related to the new Skia Graphics Engine...  I believe it was fixed in SR2 and later releases of 12.30, so if you are running the IR or SR1 release, this is what you will see.  This is related to high resolution monitors only as well I believe.  

Ah, and apparently it made its way back into 12.40 track, see the following article for that:

https://support.qlik.com/articles/000074528

I ran into this myself on my Surface Pro 3, and I cannot recall now if I managed to find a workaround or not to it, but the recommended solution in the article is to disable Skia and revert to the Microsoft GDI Plus graphics engine.  Steps are in the article, same for 12.30 in this case if you are on it, but again, I think SR2 and SR3 should have fixes for it.  

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.

View solution in original post

6 Replies
marcus_sommer
MVP & Luminary
MVP & Luminary

Seems to be any kind of rendering-issue between Qlik, OS and your graphic driver. What happens if you switch to the external view or the zoom-factor or anything like that to enforce a new rendering?

- Marcus

mahamedfaijan
Creator II
Creator II
Author

I tried zoom in out but same result.
Also, If I copy on clipboard I can see tables clearly as well as exporting too.
marcus_sommer
MVP & Luminary
MVP & Luminary

Maybe something went wrong with the installation and a re-installation could cure it. Another possibility would be to play with the various  graphic card settings and/or using a different driver or something similar.

- Marcus

Brett_Bleess
Support (Former)
Support (Former)

Hey guys, this is a known issue in the 12.30 track related to the new Skia Graphics Engine...  I believe it was fixed in SR2 and later releases of 12.30, so if you are running the IR or SR1 release, this is what you will see.  This is related to high resolution monitors only as well I believe.  

Ah, and apparently it made its way back into 12.40 track, see the following article for that:

https://support.qlik.com/articles/000074528

I ran into this myself on my Surface Pro 3, and I cannot recall now if I managed to find a workaround or not to it, but the recommended solution in the article is to disable Skia and revert to the Microsoft GDI Plus graphics engine.  Steps are in the article, same for 12.30 in this case if you are on it, but again, I think SR2 and SR3 should have fixes for it.  

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.

View solution in original post

MarcoWedel

Hello Brett,

I'm still experiencing this issue in v12.50.20400.0.
Any chance this will be fixed in one of the upcoming versions?

Thanks

Marco

marcus_sommer
MVP & Luminary
MVP & Luminary

Regarding to the mentioned setting within the linked support-post the setting of:

GraphicsBackEnd

should be disabled in 12.4 and higher but in 12.5 SR3 it's still there whereby I don't know if it has further an impact or not. You may just try it.

What are your resolutions of the monitors? What happens if you reduced them for max. HD and/or disabling any scaling within the OS respectively graphic driver?

- Marcus