email settings - work in one app, don't in another?

[datanibbler]

Hi,

the email settings are set up in the user_properties, yes?

I have an email_alert in one app that checks the presence of two files for the week. I know that one works fine because I regularly get the email myself because the files are not there.

<=> The strange thing is, I have another email_alert in another app to inform me of a certain type of error early on.

         That alert is set up in exactly the same way, with a condition to trigger it (it queries whether a variable is empty or not and fires
          only if it is not empty) and my email address, just the same - but it doesn't work.

I get an error_message from the server "No connection to Server ..."

Do you have an idea why that could be? The settings are the same.

Thanks a lot!

Best regards,

DataNibbler

[Anonymous]

Do you get this message when using QV Desktop or Server ?

If Server where did you find this error message and can you replicate same error with Desktop ?

[datanibbler]

Hi Bill,

I run  this app on my own laptop for now. Lateron, it should be run on the server, but for testing I run it myself. I get the error_message when I open the app - so when the script reloads and stops at this error, I have to close and re-open the app to fire the alert, but I think that is just a setting.

I just find it very strange that the message says there's no connection to the server when the email_settings are the same as in my other app from which I got an email just yesterday ...