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bnichol
Valued Contributor

Alerts for Supporting Tasks > External Programs

Is there a way for QV to use the Alert Mail settings under Setup > Distribution Services to notify me when an external program has failed? The program is configured using the System > Setup> Supporting Tasks > External Programs tab on the QEMC. I can see that it has failed in status tabs of both the QEMC and QMC, but I'd also like e-mail notification. I would have thought this would be included functionality, so I'm not sure if it's broken or just not included.

Pertinent info: Qlikview Server / Publisher V9 SR6 running on Windows 2008 Server.

Any suggestions would be appreciated,
B

3 Replies
jsomsen
Contributor III

Alerts for Supporting Tasks > External Programs

Have you entered your email address into the "Alert E-Mail Recipients" box located under System --> Setup --> Expand 'Distribution Services' --> QDS@yourservername --> Alert Mail tab in QEMC. This gives us an email for each failed task.

bnichol
Valued Contributor

Alerts for Supporting Tasks > External Programs

Yes, I have set-up this information correctly, and it sends an e-mail if the a distibution service task fails, but not if an external task fails.

Any suggestions,

B

jsomsen
Contributor III

Alerts for Supporting Tasks > External Programs

Whoops! Must have been late in the day, I read External but thought Distribution task. We handle all our dependencies (both Distribution and External programs) through an SSIS package on our SQL server. We use QV 9.0 only to call an EDX trigger for probably the same reason you are looking for here, you can't monitor things in publisher properly.

Maybe someone else will have a better solution.

JS

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