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Hello,
some new laptops could not access apps with ie-plugin which have names with special chars like ü, ä, ö, ß and receive the following error message:
With AJAX-Clients it's no problem. Our IT says that the OS-image hasn't changed. Has anybody an idea what could be the reason, which config is wrong?
Thanks, Marcus.
Hi Marcus,
What service release are you using? Can I assume it on a german OS?
Hi Hampus,
yes it is an OS (Windows 7) in german on the user laptops. The release from server is 10.0. I know this is outdated but a migration to QV 11 is planned. Our IT meant that nothing has changed with the roll-out images for the user, but I didn't believe it.
The first time with this problem was about two weeks ago. I assume that any small config with the processing from character set or in the security settings is wrong, but which one?
Thanks, Marcus.
What version of IE is installed on the new laptops? If it's IE11 then that is only supported with QV11.2
It is IE8.
Out IT said, the new OS-images worked as designed, the changes with the processing from special chars are a "feature" - therefore we have renamed the applications.
- Marcus