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Qlik crashes randomly

Hello and happy new year,

I would like to ask a question about an issue we face in Qlik Server. First of all we use SBE, is this an outdated version(We made this purchase a year ago)?

Qlik view crashes randomly (mostly when we reload data to the documents). After that we are not able to login remotely to the server (rdp crashes and every Microsoft console in the Window Server).

After that we have 2 options to restart the whole server or restart the qlikviewserver - service but when the users try to reload qlikview crashes again. (Server has a lot of resources CPU+Ram, but during crashing  RAM peaks)

At last, i would like to ask about the suggested size of the documents.

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