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Not applicable

Qv.exe version 11.20.11718.0 stopped interacting with Windows and was closed

We have just upgraded to QlikView 11 yesterday and applied our production license.

This morning when we came in our server was down.  I went to the event viewer in windows and came across the below error:

The program Qv.exe version 11.20.11718.0
stopped interacting with Windows and was closed. To see if more information
about the problem is available, check the problem history in the Action Center
control panel.

Process ID: f44

Start Time: 01ce6615e96d699a

Termination Time: 0

Application Path: D:\Program
Files\QlikView\Qv.exe

Report Id:
8a915f0c-d21d-11e2-92e4-0050569135d4 I have tried searching for solutions but have come up empty handed.   Any suggestions of where to look would be helpful.

3 Replies
Employee
Employee

Re: Qv.exe version 11.20.11718.0 stopped interacting with Windows and was closed

QV.exe is the Desktop client and not the server. What error is in the QVS event logs?

Bill

Not applicable

Re: Qv.exe version 11.20.11718.0 stopped interacting with Windows and was closed

We are getting a lot of errors with the following

Warning Document Load: The document D:\QlikView\Access Point Documents\CMCPDomesticDashboards.qvw failed to load because of no access [15].

But we are also getting this one that I have never noticed before

Warning Init: The initialization process failed. Cluster Join Denied by padme.clarke.local. This could be because of mismatching version or document root, going off duty

We do not cluster here.  So not sure why it is trying to.

Let me know if you need more information or if there is an email I can send the logs to in order to be more helpful.

Not applicable

Re: Qv.exe version 11.20.11718.0 stopped interacting with Windows and was closed

Sounds like another QVS server installation on the network is interferring, specifically one on "padme.clarke.local". Is there a QVS running there?