I have a situation where QVW applications on the server have been written over (replaced), deleted or otherwise moved out of production. The document cals that were allocated to these documents were not released before this took place. The server now shows that we do not have as many available document cals. If the files are gone, how do we release those document cals to make them available again? I tried a method I read about earlier where we stopped the services and deleted .pgo files but this did not seem to resolve the issue.
PGOs exist in 2 locations: (1) your AccessPoint root folder and (2) C:\ProgramData\QlikTech\Qvs or C:\Documents and Settings\All Users\Application Data\QlikTech\Qvs. Did you try deleting the PGOs from both the locations?
If you are dynamically assigning Named User CALS, you can probably delete all the PGOs safely. When you restart the services the PGOs will be recreated from the license file. However, if you've manually assigned your Named Users, I think you would need to reassign the CALs if you delete all the files. It should not mess anything else up.