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QlikView Security & Governance

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ingridmerx
New Contributor III

Qlikview personal/desktop for Citrix clients

We have a licensed Qlikview version 11 on a windows server. My user account was added as licensed user.

I can open and work with qvw files with no problems when I use Qlikview in a rdp session on this server.

Now more licensed user accounts have to work with qlikview, so I installed qlikview desktop version on our citrix servers.

Everytime they open their qvw file they have to repair the file. When they logout and login, start qlikview again and open the same file then again they have to repaire the file (after 4 times this ends because it is no longer possible).

How should I configure the desktop version of qlickview so this will not happen anymore?

12 Replies
MVP & Luminary
MVP & Luminary

Re: Qlikview personal/desktop for Citrix clients

Every user needs its own license. The users can enter the license information on the License tab of the User Preferences window.


talk is cheap, supply exceeds demand
gautik92
Valued Contributor III

Re: Qlikview personal/desktop for Citrix clients

This might be helpful for you

https://community.qlik.com/docs/DOC-6666

ingridmerx
New Contributor III

Re: Qlikview personal/desktop for Citrix clients

As I now understand the Desktop version will never work in a Clustered Citrix environment because the license lease is based upon username and machine id. This machine id will be different every time a user (who is registered in Qlikview server as a named user)  logs in (load balanced, so machine id will change all the time).

I suppose no one has a work around?

MVP & Luminary
MVP & Luminary

Re: Qlikview personal/desktop for Citrix clients

If you have Qlikview Server in your organisation with user cals then you can try using License Leasing instead.


talk is cheap, supply exceeds demand
ingridmerx
New Contributor III

Re: Qlikview personal/desktop for Citrix clients

I thought that I did just that. But when I look at the license history I see the username in combination with the machine id.

Do you mean that this is not the case in the actual license lease? So a user can login from any server (machine) as long as he/she is a named user and logs in with his/her own useraccount?

Employee
Employee

Re: Qlikview personal/desktop for Citrix clients

HI Ingrid,

Contact you account manager (local Sales Office) and talk with them about local desktop license.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
ingridmerx
New Contributor III

Re: Qlikview personal/desktop for Citrix clients

Hi Bill,

And by using desktop licenses it is possible for users to use qlikview desktop in a load balanced terminal server environment (Citrix)?

If so, a bit expensive. We also bought pricy named user licenses we cannot use.

Employee
Employee

Re: Qlikview personal/desktop for Citrix clients

Hi,

I am not sure about that. I have never setup Qlik with Citrix. On the license issue, the account manager should be able to work with you on exchanging the licenses.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.

Re: Qlikview personal/desktop for Citrix clients

There is a solution for this: in Citrix you can restrict the number of load-balanced platforms on which an individual application is allowed to run. As long as you do not exceed two fixed platforms, your QV Desktop will be fine.

You'll still need a Named CAL for every individual user, however.

Peter