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Hi all,
I am finding regular APPCRASH events for qv.exe on my server. These all occur on qvd builder reloads.
Several different builders, fail but all eventually run successfully after one or several failures. Also, they do not fail every day. In other words, I cannot find a pattern.
At first I thought it was an out of memory issue but it occurs even when 80 percent ram free.
Typically, the exit codes are: 529697949 and 1073740771
The Event Log text and an appcrash report are below.
Thanks for any thoughts.
EVENT INFO:
Faulting application name: Qv.exe, version: 9.0.7646.9, time stamp: 0x4c9cdfb7
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0
Exception code: 0xe06d7363
Fault offset: 0x000000000000aa7d
Faulting process id: 0x1b38
Faulting application start time: 0x01cbdbf1cfd64442
Faulting application path: C:\Program Files\QlikViewDesktop\Qv.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 104828e2-47e5-11e0-95a9-0017a477044e
CRASH REPORT INFO:
Version=1
EventType=APPCRASH
EventTime=129438845977674274
ReportType=2
Consent=1
ReportIdentifier=104828e3-47e5-11e0-95a9-0017a477044e
IntegratorReportIdentifier=104828e2-47e5-11e0-95a9-0017a477044e
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Qv.exe
Sig[1].Name=Application Version
Sig[1].Value=9.0.7646.9
Sig[2].Name=Application Timestamp
Sig[2].Value=4c9cdfb7
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16385
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a5bdfe0
Sig[6].Name=Exception Code
Sig[6].Value=e06d7363
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000aa7d
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5248
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=524829f28589da0dd2b9dd41580f2c11
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=d9eb
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=d9eb82620d6328e35ec6645c2b7ac081
UI[2]=C:\Program Files\QlikViewDesktop\Qv.exe
LoadedModule[0]=C:\Program Files\QlikViewDesktop\Qv.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\USP10.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\VERSION.dll
LoadedModule[13]=C:\Windows\system32\PSAPI.DLL
LoadedModule[14]=C:\Windows\system32\COMDLG32.dll
LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[16]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\COMCTL32.dll
LoadedModule[17]=C:\Windows\system32\SHELL32.dll
LoadedModule[18]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\Windows\system32\oledlg.dll
LoadedModule[22]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[23]=C:\Windows\system32\urlmon.dll
LoadedModule[24]=C:\Windows\system32\CRYPT32.dll
LoadedModule[25]=C:\Windows\system32\MSASN1.dll
LoadedModule[26]=C:\Windows\system32\iertutil.dll
LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
LoadedModule[28]=C:\Windows\system32\WS2_32.dll
LoadedModule[29]=C:\Windows\system32\NSI.dll
LoadedModule[30]=C:\Windows\system32\ODBC32.dll
LoadedModule[31]=C:\Windows\system32\dbghelp.dll
LoadedModule[32]=C:\Windows\system32\WININET.dll
LoadedModule[33]=C:\Windows\system32\Normaliz.dll
LoadedModule[34]=C:\Windows\system32\WINMM.dll
LoadedModule[35]=C:\Windows\system32\IMM32.DLL
LoadedModule[36]=C:\Windows\system32\MSCTF.dll
LoadedModule[37]=C:\Windows\system32\odbcint.dll
LoadedModule[38]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[39]=C:\Windows\system32\WINNSI.DLL
LoadedModule[40]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[41]=C:\Windows\system32\RICHED20.DLL
LoadedModule[42]=C:\Windows\system32\ntmarta.dll
LoadedModule[43]=C:\Windows\system32\WLDAP32.dll
LoadedModule[44]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[45]=C:\Windows\system32\UxTheme.dll
LoadedModule[46]=C:\Windows\system32\SXS.DLL
LoadedModule[47]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[48]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[49]=C:\Windows\system32\rsaenh.dll
LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[51]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[52]=C:\Windows\system32\wbemcomn.dll
LoadedModule[53]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[54]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[55]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[56]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[57]=C:\Windows\system32\apphelp.dll
LoadedModule[58]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[59]=C:\Windows\system32\PROPSYS.dll
LoadedModule[60]=C:\Windows\system32\MPR.dll
LoadedModule[61]=C:\Windows\System32\drprov.dll
LoadedModule[62]=C:\Windows\System32\WINSTA.dll
LoadedModule[63]=C:\Windows\System32\ntlanman.dll
LoadedModule[64]=C:\Windows\system32\netutils.dll
LoadedModule[65]=C:\Windows\system32\cscapi.dll
LoadedModule[66]=C:\Windows\system32\srvcli.dll
LoadedModule[67]=C:\Windows\system32\profapi.dll
LoadedModule[68]=C:\Windows\system32\SspiCli.dll
LoadedModule[69]=C:\Windows\system32\NETAPI32.dll
LoadedModule[70]=C:\Windows\system32\wkscli.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=QlikView 9.00 SR6
AppPath=C:\Program Files\QlikViewDesktop\Qv.exe
The issue has not returned since a reboot. I have new logging in place so that if the error happens again, we can catch it. I'll post if it happens again. thanks for everyone's time on this