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Not applicable
‎2011-03-06 08:16 AM

APPCRASH qv.exe

Hi all,

I am finding regular APPCRASH events for qv.exe on my server. These all occur on qvd builder reloads.

Several different builders, fail but all eventually run successfully after one or several failures. Also, they do not fail every day. In other words, I cannot find a pattern.

At first I thought it was an out of memory issue but it occurs even when 80 percent ram free.

Typically, the exit codes are: 529697949 and 1073740771

The Event Log text and an appcrash report are below.

Thanks for any thoughts.

EVENT INFO:

Faulting application name: Qv.exe, version: 9.0.7646.9, time stamp: 0x4c9cdfb7

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

Exception code: 0xe06d7363

Fault offset: 0x000000000000aa7d

Faulting process id: 0x1b38

Faulting application start time: 0x01cbdbf1cfd64442

Faulting application path: C:\Program Files\QlikViewDesktop\Qv.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 104828e2-47e5-11e0-95a9-0017a477044e

CRASH REPORT INFO:

Version=1

EventType=APPCRASH

EventTime=129438845977674274

ReportType=2

Consent=1

ReportIdentifier=104828e3-47e5-11e0-95a9-0017a477044e

IntegratorReportIdentifier=104828e2-47e5-11e0-95a9-0017a477044e

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=Qv.exe

Sig[1].Name=Application Version

Sig[1].Value=9.0.7646.9

Sig[2].Name=Application Timestamp

Sig[2].Value=4c9cdfb7

Sig[3].Name=Fault Module Name

Sig[3].Value=KERNELBASE.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=6.1.7600.16385

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=4a5bdfe0

Sig[6].Name=Exception Code

Sig[6].Value=e06d7363

Sig[7].Name=Exception Offset

Sig[7].Value=000000000000aa7d

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7600.2.0.0.274.10

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=5248

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=524829f28589da0dd2b9dd41580f2c11

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=d9eb

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=d9eb82620d6328e35ec6645c2b7ac081

UI[2]=C:\Program Files\QlikViewDesktop\Qv.exe

LoadedModule[0]=C:\Program Files\QlikViewDesktop\Qv.exe

LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\Windows\system32\kernel32.dll

LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll

LoadedModule[4]=C:\Windows\system32\USP10.dll

LoadedModule[5]=C:\Windows\system32\msvcrt.dll

LoadedModule[6]=C:\Windows\system32\USER32.dll

LoadedModule[7]=C:\Windows\system32\GDI32.dll

LoadedModule[8]=C:\Windows\system32\LPK.dll

LoadedModule[9]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll

LoadedModule[10]=C:\Windows\system32\ole32.dll

LoadedModule[11]=C:\Windows\system32\RPCRT4.dll

LoadedModule[12]=C:\Windows\system32\VERSION.dll

LoadedModule[13]=C:\Windows\system32\PSAPI.DLL

LoadedModule[14]=C:\Windows\system32\COMDLG32.dll

LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll

LoadedModule[16]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\COMCTL32.dll

LoadedModule[17]=C:\Windows\system32\SHELL32.dll

LoadedModule[18]=C:\Windows\system32\WINSPOOL.DRV

LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll

LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll

LoadedModule[21]=C:\Windows\system32\oledlg.dll

LoadedModule[22]=C:\Windows\system32\OLEAUT32.dll

LoadedModule[23]=C:\Windows\system32\urlmon.dll

LoadedModule[24]=C:\Windows\system32\CRYPT32.dll

LoadedModule[25]=C:\Windows\system32\MSASN1.dll

LoadedModule[26]=C:\Windows\system32\iertutil.dll

LoadedModule[27]=C:\Windows\system32\WSOCK32.dll

LoadedModule[28]=C:\Windows\system32\WS2_32.dll

LoadedModule[29]=C:\Windows\system32\NSI.dll

LoadedModule[30]=C:\Windows\system32\ODBC32.dll

LoadedModule[31]=C:\Windows\system32\dbghelp.dll

LoadedModule[32]=C:\Windows\system32\WININET.dll

LoadedModule[33]=C:\Windows\system32\Normaliz.dll

LoadedModule[34]=C:\Windows\system32\WINMM.dll

LoadedModule[35]=C:\Windows\system32\IMM32.DLL

LoadedModule[36]=C:\Windows\system32\MSCTF.dll

LoadedModule[37]=C:\Windows\system32\odbcint.dll

LoadedModule[38]=C:\Windows\system32\IPHLPAPI.DLL

LoadedModule[39]=C:\Windows\system32\WINNSI.DLL

LoadedModule[40]=C:\Windows\system32\dhcpcsvc.DLL

LoadedModule[41]=C:\Windows\system32\RICHED20.DLL

LoadedModule[42]=C:\Windows\system32\ntmarta.dll

LoadedModule[43]=C:\Windows\system32\WLDAP32.dll

LoadedModule[44]=C:\Windows\system32\CRYPTBASE.dll

LoadedModule[45]=C:\Windows\system32\UxTheme.dll

LoadedModule[46]=C:\Windows\system32\SXS.DLL

LoadedModule[47]=C:\Windows\system32\CLBCatQ.DLL

LoadedModule[48]=C:\Windows\system32\CRYPTSP.dll

LoadedModule[49]=C:\Windows\system32\rsaenh.dll

LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll

LoadedModule[51]=C:\Windows\system32\wbem\wbemprox.dll

LoadedModule[52]=C:\Windows\system32\wbemcomn.dll

LoadedModule[53]=C:\Windows\system32\wbem\wbemsvc.dll

LoadedModule[54]=C:\Windows\system32\wbem\fastprox.dll

LoadedModule[55]=C:\Windows\system32\NTDSAPI.dll

LoadedModule[56]=C:\Windows\system32\WindowsCodecs.dll

LoadedModule[57]=C:\Windows\system32\apphelp.dll

LoadedModule[58]=C:\Windows\system32\NetworkExplorer.dll

LoadedModule[59]=C:\Windows\system32\PROPSYS.dll

LoadedModule[60]=C:\Windows\system32\MPR.dll

LoadedModule[61]=C:\Windows\System32\drprov.dll

LoadedModule[62]=C:\Windows\System32\WINSTA.dll

LoadedModule[63]=C:\Windows\System32\ntlanman.dll

LoadedModule[64]=C:\Windows\system32\netutils.dll

LoadedModule[65]=C:\Windows\system32\cscapi.dll

LoadedModule[66]=C:\Windows\system32\srvcli.dll

LoadedModule[67]=C:\Windows\system32\profapi.dll

LoadedModule[68]=C:\Windows\system32\SspiCli.dll

LoadedModule[69]=C:\Windows\system32\NETAPI32.dll

LoadedModule[70]=C:\Windows\system32\wkscli.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=QlikView 9.00 SR6

AppPath=C:\Program Files\QlikViewDesktop\Qv.exe



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Not applicable
‎2011-03-29 08:16 AM
Author

In response to

The issue has not returned since a reboot. I have new logging in place so that if the error happens again, we can catch it. I'll post if it happens again. thanks for everyone's time on this

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