Alert (email)

[#1]

Hi

I am stuggling to get sucess with alerts (QV12 SR1).

I know the server setup is correct as I receive emails when a document fails to reload (proved this morning).  I have set up a test document and when I couldn’t get it to work I downloaded Rob Wunderlich’s example (http://qlikviewcookbook.com/recipes/download-info/using-alerts-to-send-numbers-via-email/) and modified that.  I set it to reload every couple of minutes on the server and configured so:

Note: I altered the the EmailAlertTo in the load script to my email address (and even tried hard coding it directly in the dialog box).

Silly thing is I have had alerts working in the past; Am I doing something wrong or has a bug been introduced on the latest release?

Many thanks

Oli

[stabben23]

Hi you have to config here:

[#3]

Hi

Isn't that just for alerts when reloading in the desktop version?  I am reloading on the server and I want the server to send the email based on a scheduled reload.

Oli

[stabben23]

I'll think you have to config here in both case.

[stabben23]

Do you try to email person outside the domain? I got problem when I Upgrade to some late 11.20 Version. Maybe this is a problem in QV12?

[#6]

No, currently only trying my email which is part of the domain.

[stabben23]

ok, Then try to add Your mailserver settings in user preferences

[#8 · Accepted solution]

Thanks anyway.

I have been trying various things and can confirm there is no bug in QV12 regarding this; however I think something in my original test document did get screwed up.  Although the confiuration in the Alert was correct it wasnt working but creating a fresh test document and reconfiguring the batch mode worked and I received and email as expected.

bit of a waste of time all round...

The desktop settings are not required for server emails.