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uthankeva
Contributor
Contributor

How can MacOsX users authenticate with Qlik Web Server using NTLM / AD authentication?

Hello everyone!

We have a few users who work on MacOsX with Safari. Since Qlik offers no QlikView client for MacOsX, they need to use Qlik Web Access. But it won't let us authenticate.

We have Qlik Web Access configured. It works and lets me and other users authenticate if we use a Windows computer with a variety of web browsers, including Edge, Chrome, and Firefox. We are using HTTPS with self-signed certificates for the web server.

We offer 2 ways in: via the office VPN and from the outside world. Both work for Windows users and fail for MacOsX users.

The Qlik authentication service is configured to read our Active Directory. All users are members of that AD. We have no other users. We have tested and concluded it works and can authenticate users just fine, whether they use Qlik Web Access or QlikView client, as long as their computer runs Windows.

Qlik Web Access authentication challenge uses the default browser challenge: no custom page.

We have configured a MacOsX machine (mine) to allow NTLM, Kerberos, and AD integration, in both Safari and Firefox.

Everything we tried thus far has failed.

We have a support case open with Qlik support about this. They've been researching this for 2 weeks and seem baffled.

How can MacOsX users authenticate with Qlik Web Server using NTLM / AD authentication?

Labels (2)
2 Replies
Albert_Candelario

Hello @uthankeva ,

Thanks for posting.

What error does such users get?

Do they reach the Access Point or the login fails before reaching such point?

What do you see on the Dev tools of the browser?

And on the Windows Event Logs, Security ones of the sever where QlikView is installed.

For long term solution, I would recommend thinking to move to Qlik Cloud or Qlik Sense Client Managed, so you can use an IdP and much never solution integrated with Qlik products that the ones QlikView offers. Have you reach your Qlik representative, the AMP program might suit you.

Introducing the Analytics Modernization Program - Qlik Community - 1701158

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
Albert_Candelario

Hello @uthankeva ,

Did you had time to review my previous post?

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer