Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Hi Everyone
I have below fields.
Load *,
as no_of_days_to_solve // gives me number of days which is enddate - start date.
How can i create dimension that shows
Case took more then 15 days
Case solved in 15 days
case solved in 10 days
case solved in 5-10 days
case solved within 5 days
LOAD [Ticket Number],
[Requestor Name],
[Support Group],
[Call Summary],
[Call Status],
[Call Severity],
[Call Type],
[Create Date],
Year ([Create Date]) as year,
month ([Create Date]) as Month,
day([Create Date]) as day,
[Closed Date]
FROM
Try to use IF
IF(no_of_days_to_solve<=5, '0-5 days',
no_of_days_to_solve>5 and no_of_days_to_solve<=10, '6-10 days',
no_of_days_to_solve>10 and no_of_days_to_solve<=15, '11-15 days',
'16+ days'
) AS YourDimension
Thanks Sergey
I am getting syntax error after second statement where we are testing for 5 to 10.
no_of_days_to_solve>5 and no_of_days_to_solve<=10 // syntax error start from comma , '6-10 days',
sorry... my mistake
IF(no_of_days_to_solve>5 and no_of_days_to_solve<=10, '6-10 days',
IF(no_of_days_to_solve>10 and no_of_days_to_solve<=15, '11-15 days',
))) AS YourDimension
I recommend class().
use class function like below
Class(no_of_days_to_solve,5,'no_of_days_to_solve') as fieldname
and use in dimension
hope this helps
How to use Class () function for below example.
IF(RIGHT(Class(no_of_days_to_solve,5),2)>15, '16+', Class(no_of_days_to_solve,5)) AS YourDimension
Or you can use directly in the chart as calculated dimension
IF(RIGHT(Class(no_of_days_to_solve,5),2)>15, '16+', Class(no_of_days_to_solve,5))
