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SunilChauhan
Champion II
Champion II

Not able to see internet explorer plugin option

Hi ,

we are not able to see internet Explorer plugin  while we have installed on it.

it showing small device for one user  and for remaining it is working

what may be cause

we are using qlikview 11 SR6 and its plugin

Thanks

Sunil Chauhan
Labels (1)
24 Replies
Clint_Carr
Former Employee
Former Employee

Ahh ok,


I believe you need to have Protected Mode off:

IE Tools | Internet Options | Security and turn OFF protected mode.

SunilChauhan
Champion II
Champion II
Author

Hi Clint, Thanks for your reply but i am not  able to see this option in IE -> tools-> internet options-> advance

please let me know if some where else

Thanks

Sunil Chauhan
aveeeeeee7en
Specialist III
Specialist III

Hi Chauhan

Try these Steps:

1. Uninstall IE Plugin and again Install the IE Plugin. Restart the System.

2. Do the below settings:

Settings.png

Regards

Aviral Nag

ashfaq_haseeb
Champion III
Champion III

Hi Chauhan,

Look at the attached image.

Is these setting enable?

If you have desktop desktop installed on windows 8 you need mot to install QlikView plugin.

Regards

ASHFAQ

Giuseppe_Novello

Chauhan,

Maybe the end user still using or installed a old version of plug-in that doesn't support IE9, or confirm that he is on IE9.

to confirm 100% what version of plug-in end user installed, do the following:

- Open IE

- On the Address bar, type: qvp://<servername>/ and press enter.

- A windows will pop-up and request to select a document so open any document.

- Document open, go to Menu> about Qlikview and check the version there.

Now, if the above doesn't work it seems that you plug-in might be corrupted, so try to uninstall and re installed ( like Nag below comment describes)

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
SunilChauhan
Champion II
Champion II
Author

Hi Asfaq,

I want to see internet explorer plugin option inplace of small device version

is above suggestion for same.

Thanks

Sunil

Sunil Chauhan
SunilChauhan
Champion II
Champion II
Author

Hi gno,

user have same version  and same is working on windows 8 R2+ IE8.but not in Windows & +IE9.

looking forword your helps on this

Thanks

Sunil

Sunil Chauhan
SunilChauhan
Champion II
Champion II
Author

Hi AshfaQ:

thanks for you reply

its not woking man.

Thanks

Sunil

Sunil Chauhan
SunilChauhan
Champion II
Champion II
Author

any work around for this post.

Sunil Chauhan