Publisher PDF distribution sporadically Fails

[philipp_ebner]

Hi everyone.

I hope someone can help me in this case.

We sporadically encounter this error Message, when publisher tries to generate PDF Reports out of a Document:

Additional info: It is a pretty large QVW file and t when restarting all services the PDF Task runs without errors for an undefined period of time. Then suddenly it fails again. We already set the Printer timeout to 120 seconds and updated to 11.2  SR5

.

1. 01.02.2014
   06:10:37 Error Failed to generate QVW File package..
   Exception=QDSMain.Exceptions.NoDocumentPackageFoundException: No Document
   Package found. bei QDSMain.DistributeHelper.GetDocumentPackage(ILogBucket
   logBucket, IDictionary`2 duplicateList, Document document, eDocumentType
   documentType, String url, Boolean showToolBar, String reportID, Int32
   maxRetries, Int32 currentRetry) bei
   QDSMain.DistributeHelper.GrabPDFFile(ILogBucket i_LogBucket,
   FilePackageContainer i_ParentFilePackageContainer, String i_FileName,
   Dictionary`2 i_DuplicateList, Document i_Document)
   
   01.02.2014 06:10:38 Error The task "Daily Report: Kennzahlen Landestheater
   Verkauf" failed. Exception:
   QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors
   to follow. ---> QDSMain.Exceptions.LogBucketErrorException: Failed to
   generate QVW File package..
   Exception=QDSMain.Exceptions.NoDocumentPackageFoundException: No Document
   Package found. bei QDSMain.DistributeHelper.GetDocumentPackage(ILogBucket
   logBucket, IDictionary`2 duplicateList, Document document, eDocumentType
   documentType, String url, Boolean showToolBar, String reportID, Int32
   maxRetries, Int32 currentRetry) bei
   QDSMain.DistributeHelper.GrabPDFFile(ILogBucket i_LogBucket,
   FilePackageContainer i_ParentFilePackageContainer, String i_FileName,
   Dictionary`2 i_DuplicateList, Document i_Document) bei
   QDSMain.DistributeTask.RevertOneAndAlwaysOne(Document qvbDocument) bei
   QDSMain.DistributeTask.ReleaseQvb(Document qvbDocument) bei
   QDSMain.DistributeTask.Distribution(String fileName, DistributionRequest
   distributionRequest, TaskResult taskResult, String repeatVariableName, String
   currentRepeatVariableValue) bei QDSMain.DistributeTask.Execute(TaskResult
   currentTaskResult) --- Ende der internen Ausnahmestapelüberwachung --- bei
   QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) bei
   QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
   taskResult)

[#2]

Hi Philipp

I too have the same error message when trying to distribute a pdf report. I have reduced the report to a simple single object single page PDF report and still have the smae error message.  I too am running 11.2 SR5.

Have you managed to find a solution?

Thanks

Scott

[philipp_ebner]

Hi Scott, it seems to be a known issue on the community.

Another user gave me the advice to adjust the font size of the PDF Document to reduce the  number of Pages.

So the Error shoud occur less frequently. But it does not solve the Problem on its basis.

Here is the thread:

PDF Reduction

hope that helps!