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QV11 Installation

Hi

I just try to install the QV11 IR (QlikViewDesktop_x86Setup).

I'm facing a problem to enter my licence Key & Control number.

My previous information (from v10) are unknown "Qlikview was unabke to acquire valide licence information for your licence key..."

Did you experienced such issue ? I neved had problem to install previous version

Regard

JJ

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1 Solution

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Author

Hi Gavin

For me , finally  it was not a technical problem but a financial one !

My licence expired because my company (300 000 employee) didn't pay the bill... because QlikTech didn't send me  the bill for the annual renewal !!!

Happily,  thanks to my QT-salesman, I received a temporary  licence code for one month just the time to receive the bill and pay it.

Good luck

JJ

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5 Replies
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Author

JJ,

This sounds like a support issue. Please contact them here for assistance: http://qlik.to/qvsupport. Thanks!

Not applicable
Author

Hi I got this as well.....

I've logged this and will feedback with any solutions!

Thanks

Gavin

Not applicable
Author

Hi Gavin

For me , finally  it was not a technical problem but a financial one !

My licence expired because my company (300 000 employee) didn't pay the bill... because QlikTech didn't send me  the bill for the annual renewal !!!

Happily,  thanks to my QT-salesman, I received a temporary  licence code for one month just the time to receive the bill and pay it.

Good luck

JJ

Not applicable
Author

I had the same issue, however we're a partner and all our lef credentials had to be updated.

Now I can see access point and use my iPad accordingly....

Regards

Gavin mowling

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Author

Just to say, QV10 SR4 server has been released and I can confirm that this issue is resolved in here as well.

Thanks

Gavin