QlikView SNMP error

[#1]

Hi

I'm having problem with QlikView and SNMP. Not 100% sure what to call the program since the problem is with our clients server and we're hosting it. Server is Windows Server 2012 R2 and programs and features shows these apps installed:

QlikView NPrinting Designer

QlikView NPrinting Server

QlikView Server x64

QlikView X64

And for the actual problem: we cannot monitor this server (where QlikView is installed) with SNMP. I've tried few tricks which I found on this forum, but still cannot get SNMP working. I am 100% sure that this is because of QlikView, not networking, firewall / other problem.

Tried these tweaks:

- Disable SNMP support for QlikView Server service, add "EnableSNMP" registry key (REG_SZ) in HKLM\SOFTWARE\QlikTech\QlikViewServer\Settings 7 and set it to 0 (zero)

- In v10 to disable SNMP, add the following string in the QlikView Server configuration file ( [Settings 7] paragraph of C:\ProgramData\QlikTech\QlikViewServer\Settings.ini ) => EnableSNMP=0

Also everything what reads in here:

Can I switch off SNMP on QVS?

Re: Disable SNMP in qlikview?

Disable SNMP for QlikView server

Still no go. Any help from you guys or new things / tricks which I could try? Help would be greatly appreciated!

[Peter_Cammaert]

For good measure, I did a clean SNMP setup on a local QV monster that is running Win Svr 2012 R2. What I did is:

• Disabled SNMP in Settings.ini (QVS). The DistributionService has SNMP disabled by default, it seems.
• Install SNMP Service, SNMP WMI provider and SNMP Tools (using Service Manager, add Windows features)
• I did not do a Windows reboot (lots of reload tasks running)
• Entered my contact details in Services Ctrl panel->SNMP Service->Properties->Agent and enabled all services.
• Configured a "public" community in Services Ctrl panel->SNMP Service->Properties->Security and switched the "Accept from..." to All Hosts.
• The Windows firewall rules are created during installation of the SNMP service (both for local and domain networks), so I didn't change anything there.

Using a test tool (SNMPutilg.exe), I found out that SNMP sends replies from both a local session as well as a remote client immediately. It worked out of the box...

Is your "troublesome" server hosted in a VM? Could the HyperVisor be filtering SNMP requests for this particular server?

[Edit] This machine is running QV x64 11.20.13405 (SR15), no NPrinting

[#3]

Yes, server is hosted in VM. There are no HyperVisor SNMP filtering because we use SNMP to monitor our servers. Quite a work you did there for testing purposes!