Installing and configuring Qlik Alerting

[ifw]

Hi,

Now I'm installing Qlik Alerting for Qlik Sense Enterprise on Windows, May 2022 (qliksenseserver:14.67.7) on my laptop.

So, I installed Node.js v18.10.0 and MongoDB 6.0.2 community edition.

Then, I also installed Qlik Alerting Oct 2021 (1.6.0).

After that, I accessed Qlik Alerting through the Chrome browser on my laptop, using  http://localhost:4551 and then it's redirected to http://localhost:4552/#/register as it is expected.

As you know, there are 4 steps, Qlik connection, Config, Email and Select admin at the initial registration process.

However, the configuration was not finished successfully due to the 3rd step Email.

So, I uninstalled Qlik Alerting, Nodejs and MongoDB fully on my laptop and now I am trying to install them and configure Qlik Alerting again.

But whenever I try to access http://localhost:4551 in order to configure Qlik Alerting at the initial registration process, it's redirected to https://localhost:4552/#/login, rather than to https://localhost:4552/#/register.

There is no user registered on Qlik Alerting yet and the database qlikalerting was not created on MongoDB yet.

And I tried to click "I forgot my password", but it doesn't work correctly with the error message "Internal server error".

I've been doing several times again and again, but I have no idea how to get the initial registration process page.

What am I supposed to do to get https://localhost:4552/#/register for the initial registration process?

Thanks,

Sean

[Eugene_Sleator · Accepted solution]

Hi @ifw  I would suggest that you uninstall once again. Then make sure there are no residual files left before doing a fresh install. If any of the folders below remain on your system after uninstalling remove them
"C:\Program Files\Qlik Alerting\" and also "C:\ProgramData\QlikAlerting. "

Hope this helps.

[fatinfazrizanor]

Hi i have the exact problem when uninstall Qlik Alerting. I have remove "C:\Program Files\Qlik Alerting\" and also "C:\ProgramData\QlikAlerting. " , the uninstall Qlik Alerting, but after re-installed, the url go to   https://localhost:4552/#/login, rather than to https://localhost:4552/#/register.

How you solve this? 

Thanks.

[jamshed]

unintstall qlik alerting and mondodb and delete folder C:\ProgramData\QlikAlerting and C:\Program Files\MongoDB restart your device and install again. it will work