Reporting - Dark Mode User Cannot See HTML objects

[rdm6532]

Hello there, 

We have a recipient in our organization to whom reports with HTML objects are sent. The email itself is clear to all users except him, the only difference that I can surmise is that he has is Outlook set to 'dark mode'. Would this setting have an effect, and if so, how can we remedy it? 

[maartenw]

HI rdm6532,

Do you have any background settings for the HTML objects?

[rdm6532]

Hello there, 

Should I add a background, perhaps the color white (#FFFFFF), to ensure that it always renders in that color?

[maartenw · Accepted solution]

I have no experience in this with HTML tables, but this was the first thing that crossed my mind. Let me know if it works.

[rdm6532]

@maartenw thank you, your idea and this setting within the Content Body seemed to help this issue. Very much appreciated.