no associated active billing account found

[wDiscover]

Good Morning!!!

My account is showing this message:

no associated active billing account found

I tried put my credit card number , but i didn't get.

[Vinay_B · Accepted solution]

Hi @wDiscover 

I would suggest you raise a case with our Customer support team who can assist with billing issues.

https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992 

If any issues creating cases, you can give them a call on the listed numbers:

https://community.qlik.com/t5/Knowledge/How-to-contact-Qlik-Support/ta-p/1837529 

I hope this helps!