Note: We are using Azure AD as our IDP for our Qlik Sense Enterprise for Windows environment.
Please advise. We have a multi-cloud license and would like to allow our users to access both the on-prem and the cloud environments without consuming two licenses per user. We are intending to migrate fully to the cloud and to retire our on-prem environment before the end of the year.
Thanks, Benoit. I had intended to submit a case to Qlik support but ended up posing my question to the Community because I couldn't find the correct location to submit a case. I've now found it and will submit a case, and will also email our sales representative.
I'm pretty sure our license is for Enterprise, not Business. Last month our sales representative wrote us the following:
'...you got a SKU called “Qlik Sense Enterprise Multi Cloud”, which means you already have access to BOTH Qlik Sense Client-Managed and you also have access to Qlik Sense SaaS'
Again, we are following up with our representative on this.
Thanks, Benoit. I created a case & they were able to help.
By the way, when I submitted the original request to the Community, I was trying to submit a support case, but I wasn't able to find where to submit the case, so I had to use the Community. I subsequently found where to submit a support case.