unauthorised access to Partner Portal even having access to Qlik Cloud

[cicorp]

Hello, we need to change the company details due to incorrect data on invoices Qlik are issuing to us. 

We tried to log in to Partner Portal however it notified us "unauthorised access".

We can log in to Qlik Cloud. 

Is it be possible to change invoices already issued?

Thank you in advance

Jan

[Albert_Candelario · Accepted solution]

Hello @cicorp ,

Thanks for posting.

In order to discuss such topics, I would recommend contacting your Qlik representative and for the access to the Partner portal access do not hesitate to contact Qlik Support via our chat.

The best way to contact support directly is to chat with us via the blue Contact Support bubble at the bottom right corner of every Support Page on Qlik Community. 

This chat can walk you through solutions, connect you to a live agent, or even help create a case.

Cheers

Albert