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Nov 8, 2023 8:42:09 AM
May 22, 2019 10:09:01 AM
The information in this article is provided as is. Adjustments to error messages cannot be supported by Qlik Support and can lead to difficulties identifying underlying root causes of technical issues experienced later. All changes will be reverted after an upgrade.
The method documented in this article is intended for later versions of Qlik Sense Enterprise on Windows.
The message texts are defined in JavaScript files located by default in path C:\Program Files\Qlik\Sense\Client\translate\. There are subfolders for each supported language, e.g. en-US for English.
To modify the message text edit e.g. the file hub.js in the folder corresponding to the language you want to change the text for.
To change e.g. the default message text for access denied messages you need to find the following line:
"ProxyError.OnLicenseAccessDenied": "You cannot access Qlik Sense because you have no access pass.",
To change the text of the message you need to modify the second part of the text which is in brackets (see example below):
"ProxyError.OnLicenseAccessDenied": "This is a modified message text for access denied events",
To modify the error message:
Users will not be able to see the new message until their browser cache has been cleared.
Hi,
Message change steps are working for Qlik Sense November 2021 version, but no longer working in November 2022 version
We have multiple env for QlikSense, in one of the env I've performed these steps, restarted proxy service and it successfully shows new message
In another env, with different version of QlikSense same steps are not working
1. changed message at above mentioned path
2. Restart proxy service
I see that article was published quite some time ago, Are these steps not backward compatible or have since changed. Please share updated steps to achieve the desired result if possible
One additional thing, There are no json files(client.json) present for November 2022 version at the mentioned path, only JS files (hub.js)
@eyalnir_qlik Not at present.
We are reviewing this article at the moment.
The article has been updated.
Thanks @Sonja_Bauernfeind for the update,
Unfortunately, we still have issue with customize error "You cannot access Qlik Sense because you have no access pass "
i've open support case for further investigation
Regards,
Hello @Sonja_Bauernfeind,
I've tried to change the message "Your account is inactive. Contact your administrator to activate it.", if a user is inactive in QMC and tries to open the hub. But I can't find this entry in the .js-files. Is this message hard coded?
Kind regards
Peter H.
Hello @peterwh
If the message you wish to modify cannot be located, then the message cannot be customized. I would invite you to log an idea to voice your interest in having more customization options.
All the best,
Sonja