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Tim_Ouimet
Contributor III
Contributor III

Login + Popup box

We've been on the Cloud for over a year now - and every time I login - we get the attached popup.

How do I turn this off ?

 

Startek, Inc
Labels (2)
8 Replies
theoat
Partner - Specialist
Partner - Specialist

Hey,

Did you try to click on « Got It »?

Enjoy your Qlik.

Kind regards,
Théo ATRAGIE.

Tim_Ouimet
Contributor III
Contributor III
Author

LOL.
Yes, I suppose I should add - that each time I login, it comes back. I'm well aware of where everything is now in Cloud Console after having used it for nearly 18 months.
Thanks,
Tim
Startek, Inc
David_Friend
Support
Support

Have you tried using different browsers or incognito mode perhaps?

Tim_Ouimet
Contributor III
Contributor III
Author

Occurs the same regardless of server or local workstation, and same in all browsers.
Happens multiple times a day as logins to TMC time-out.
Minor annoyance.

Startek, Inc
diegozecchini
Specialist
Specialist

Hi!

I'm in cloud too but I don't have it. Maybe it wants you to make alert configuration or clicking the bell icon?

Tim_Ouimet
Contributor III
Contributor III
Author

Yes - have tried clicking got it. It comes back each day.

Startek, Inc
diegozecchini
Specialist
Specialist

Strange, have you tried disabling "show welcome message" in your profile?

do you have any ad-blockers or privacy extensions on browser? they could prevent the site from saving the acknowledgment. In case you have you can disable extensions temporarily and try clicking "Got It" again

Tim_Ouimet
Contributor III
Contributor III
Author

I've been advised this should pop up each each new release.  I'll just keep clicking ignore/Accept and try not to let it make me crazy.

Startek, Inc