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Ve1633947389
Contributor
Contributor
‎2021-10-11 06:21 AM

Error when saving connection

I am unable to make salesforce connection

It accepts username and password , test connection is successful but fails in next step.

It shows error when click finish , Please help. I tried by selecting schema and not selecting schema

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Anonymous
Not applicable
‎2021-10-12 11:13 PM

In response to Ve1633947389

Hello,

So far, JDK 16 is not list in the compatible Java environments. Maybe it is a problem for your case.

Here is online installation guide about: TalendHelpCenter: Compatible Java Environments

With subscription soluion, it is recommended to create a support case on talend support portal so that we could give you a remote assistance(zoom meeting) through support cycle with priority.

Best regards

Sabrina

 

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Anonymous
Not applicable
‎2021-10-11 09:26 AM

Can you stop the studio , and rename following folder :

studio\configuration\org.eclipse.core.runtime to org.eclipse.core.runtime.ori

 

then restart studio ?

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Anonymous
Not applicable
‎2021-10-11 11:19 PM

Hello,

Does this issue only repro on your specific schema or all schemas when you add your schemas to the repository?

By using a tSalesForceInput component with only manual parameterize of the Salesforce object to load, are you able to obtain the complete schema of the object in talend studio?

Best regards

Sabrina

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Ve1633947389
Contributor
Contributor
‎2021-10-12 08:03 AM
Author

In response to Anonymous

I tried but it didn't help.

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Anonymous
Not applicable
‎2021-10-12 09:12 AM

You should post the studio log file. You will find it here: <studio-root>/configuration/0123456789.log

and the workspace log file: <workspace-root>/.metadata/.log

 

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Anonymous
Not applicable
‎2021-10-12 09:13 AM

BTW: as customer I would involve the support.

Did you have checked if the file system is not write only for the folder metadata?

I had such things.

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Ve1633947389
Contributor
Contributor
‎2021-10-12 09:33 AM
Author

In response to Anonymous

0695b00000JPakkAAD.pngHi ,

Thanks for response!

The issue is with all the schema. I can see my salesforce objects in the schema list but can not select and click finish. It throws error.Please help

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Ve1633947389
Contributor
Contributor
‎2021-10-12 09:42 AM
Author

please find workspace log attached

 

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Anonymous
Not applicable
‎2021-10-12 09:46 AM

Thanks for the log file. Ok the filesystem is not the problem. It is an internal error in the studio. I guess you have a subscription. Please file a support ticket!

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Anonymous
Not applicable
‎2021-10-12 09:47 AM

The error message is a typical Talend error message, they actually never tell you what went wrong actually.

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