Genesys Token endpoint

[bwenzel]

For tHTTPClient, where can I find Genesys' Token enpoint?   I need it for OAUTH2 authentication.

[Shicong_Hong]

Hello

Are you referring to the tRestClient component? Please see if this topic can help you.

Connecting tRest / tRestClient with Google API to get access token

Regards

Shicong

[bwenzel]

There's too little details in the response.
Don't know what url to put nor what to put into the redirect url.

Any help would be appreciated.
Thanks,
Bob

[bwenzel]

Hi Shicong,

I'm trying to us the tHTTPClient, since Genesys is using OAuth 2.0.  tRESTClient needs a token and cannot be obtained using only the CliendId and Client Secret, but supposely

  

I am in pacific time and since we have platinum support, please give me a call and I and I can answer any questions you may have.  I am in the Pacific zone area.

Thanks,

Bob Wenzel

[Shicong_Hong]

Hi  Bob, 

Please open a case to contact Support team, they will be able to hold a Zoom meeting with you and take a look at your config to see how best to resolve this.

Regards

Shicong

[bwenzel]

There is a case already open, why another one? Shouldn't some one have already called me since we have Platinum service.
Thanks,
Bob