Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Qlik Open Lakehouse is Now Generally Available! Discover the key highlights and partner resources here.
cancel
Showing results for 
Search instead for 
Did you mean: 
lithintzafco
Contributor II
Contributor II

Run / Execute is not active

I'm trying to execute job., but the run is not active, what could be the reason. 

 

I'm installing the talent version for first time and configure the components and DB connections. 

 

Screenshot 2025-01-09 at 8.24.16 PM.png

 

Labels (2)
1 Solution

Accepted Solutions
Xiaodi_Shi
Employee
Employee

Hello,

Please make sure that you are using a compatible java environment.

In the documentation we provide a list of java environments that are supported, in the sense that we do provide an SLA and technical support for them. This doesn't mean other (non-listed) java environments will not work but simply we won't necessarily be equipped to help you with any issue you may face with them.

Best regards

Sabrina

View solution in original post

7 Replies
Xiaodi_Shi
Employee
Employee

Hello,

Could you please let us know the java version and OS you are using? Is it working well after restarting your studio?

Here are online documentations about:

https://help.qlik.com/talend/en-US/installation-guide-windows/Cloud/compatible-operating-systems

https://help.qlik.com/talend/en-US/installation-guide-windows/Cloud/compatible-java-environments

Best regards

Sabrina

 

lithintzafco
Contributor II
Contributor II
Author

I try restarting the Talend Studio multiple times, but still the same issue.
Attached the screenshot of Java version
[cid:image001.png@01DB6336.CF618460]
Xiaodi_Shi
Employee
Employee

Hello,

Studio is installed under what folder? The following windows limitation can cause build issues.

https://docs.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation 

Would you mind re-installing your talend studio V 8 in case of incomplete installation issue?

Best regards

Sabrina

lithintzafco
Contributor II
Contributor II
Author

OS: 15.2 (24C101)

Chip: Apple M4 Pro


Java version :  javac 21.0.5


Note: in my another Mac: Apple M1 Pro chip its working.

lithintzafco
Contributor II
Contributor II
Author

I'm on MacBook Pro m4 chip

Xiaodi_Shi
Employee
Employee

Hello,

Please make sure that you are using a compatible java environment.

In the documentation we provide a list of java environments that are supported, in the sense that we do provide an SLA and technical support for them. This doesn't mean other (non-listed) java environments will not work but simply we won't necessarily be equipped to help you with any issue you may face with them.

Best regards

Sabrina

lithintzafco
Contributor II
Contributor II
Author

I completely reinstalled Java and Talend Studio, and it started working. Thank you for your support.