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One of our job process 200-500 source files and update sfdc. Once in awhile the job would fail with this error
2019-04-09 01:13:06;47b3Z0;47b3Z0;47b3Z0;PRODUCTION;JOB_09_Load_DATA;Default;6;Java Exception; tRunJob_2;java.lang.RuntimeException:Child job running failed. java.lang.RuntimeException: IOException: [UnexpectedErrorFault [ApiFault exceptionCode='SERVER_UNAVAILABLE' exceptionMessage='Request timed out waiting for connection: [config 15,000ms, actual 15,001ms] currentCheckoutReason=DBContext node=5 poolType=STANDARD DB Patching ongoing: false' extendedErrorDetails='{[0]}' ] ] ;1
But lately the job fail more frequently, close to once a week.
Any recommendation on how to resolve the issue would be appreciate.
Best Regards
Hello,
Could you please post your job design screenshots on forum? The connection to Salesforce is stable? More information will be preferred.
Best regards
Sabrina