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Contributor II
Contributor II

TAC consistently glitching

Hi,

I am having an issue with my TAC which other colleagues don't seem to be having, and I'm wondering whether anyone has experienced something similar, or knows of a fix!

I am often unable to save new execution plans, or triggers. I'll click 'add', and the page will look as expected, except without a 'save' button at the bottom. Even when I fill all the required fields in it won't allow me to save. Sometimes a refresh, or opening the TAC in a private window will fix the issue, but sometimes it doesn't, and I'm not sure what else to try.

Don't know if it's relevant, but it also glitches when trying to add an artifact job (it won't load the jobs when opening a folder).

ebacon_0-1750418574353.png

Any help would be greatly appreciated, by both me, and by the colleagues I keep having to ask to save things for me!

Ellie

 

Labels (1)
  • v8.x

2 Replies
Chethankumar_JS
Support
Support

Hi there,
Please try clearing the TAC cache and attempt the action again.
Refer: https://community.qlik.com/t5/Official-Support-Articles/How-to-clear-the-Talend-Administration-Cente...

Thanks
david_lucas
Support
Support

if your other colleague does not face the issue, and only you faces it,  it might be outside TAC. 
First thing it makes me think, it's a browser question: 
Check if yu're using same browser on same version that your colleagues, if not, proceed to get same browser release 

Second, to display web element, a browser can use its own cache, and it might be corrupted, a good practice would be to clean up your browser cache , restart it and check if it solves the issue