Talend will hang after selecting specific components (e.g. tSystem, tSSH, tFTPGet)

[NLL1640754465]

I am using Talend Open Studio for Data Integration (7.3.1.20200219_113) on CentOS 7.

The job is very simple, if a file exists on FTP remote directory, I get it from the FTP.

So it is just simple tFTPFileExist and tFTPGet.

But when I select tFTP and try to configure this component, Talend will freeze without any prompt or warning.

And if I open Talend from terminal, the following error message will show and it will keep looping on "Error resolving artifact: XYZ".

After some trial and error, I found out that the problem will always happen with component with this kind of UI element. For example tSSH, tSystem, it will always crash in the same way.

Any thoughts?

[Anonymous]

Hello,

We need more information to diagnose your issue.

What's JDK version are you using? I assume that the studio is trying to connect this site talend-update.talend.com to download Jars required by the components that you are using at start up. That maybe the reason why Talend block on first click on component.

Are you able to access this site talend-update.talend.com using a browser?

Best regards

Sabrina

[NLL1640754465]

Thank you for your reply,

Java version: openjdk 1.8.0_132

My environment is in Intranet, which is not possible to reach the Internet outside.

Not sure what JARs are missing, because tSystem (should be included in the package) will crash as well.

[Anonymous]

Hello,

You could import the necessary .jar locally, however, how can you connect DB servers which is not in your Intranet?

There is a possible way to disable this option(trying to connect to talend-update.talend.com when start up). You can change the do.not.show.wizard property in <Studio installation>/configuration/.settings/org.talend.updates.runtime.prefs to true.

Feel free to let us know if it works.

Here are online documentations about:

TalendHelpCenter: When to install external modules

TalendHelpCenter: Installing external modules manually using the Modules view

Best regards

Sabrina

Best regards

Sabrina