tSalesforceInput error 'UNKNOWN_EXCEPTION'

[leanne_ball]

Hi all,

My organization has a large amount of data in the Salesforce account object and we do not want to return all of it, so we are using the tSalesforceInput component and using the Query Condition property to attempt to filter the data returned to a single Record Type of the Account Object. While we are able to successfully do this for one Record Type, another record type throws the following error:

Exception in component tSalesforceInput_2 (LoadAccounts_01)

java.io.IOException: [UnexpectedErrorFault [ApiFault exceptionCode='UNKNOWN_EXCEPTION'

exceptionMessage='An unexpected error occurred. Please include this ErrorId if you contact support: 1635975703-499278 (359201515)'

extendedErrorDetails='{[0]}'

]

]

We validated on the SF side that the permissions should be correct for the user, and when we use Manual Input of SOQL query, we also run into no issues (which can serve as our workaround, if required).

Has anyone encountered this error? Any advice you may have?

[Anonymous]

Hi

Can you show us the condition or the query and the schema? We need to know which fields you are retrieving form the Account object.

Regards

Shong

[leanne_ball]

Hi Shong,

Here's some additional detail. Just trying to return the Id field for now until we can prove out this filtering method.

Thanks!

Leanne