Certificate registration screen blocked and service down.

[arnoldoleroy]

A client changed the Thumbprint security certificate and the service went down and the screen was locked and cannot change it. Can someone help me solve it?

[ladislavcapovol · Accepted solution]

Hello, If you cannot login to QMC, you can always change the certificate thumbprint in Qlik Repository Database directly. I strongly advice you to not change anything else if you are not aware of the consequences.