Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Qlik Open Lakehouse is Now Generally Available! Discover the key highlights and partner resources here.
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Error installing QlikSense September 2017 Patch 1

Hello, I downloaded Qlik Sense Personal Edition and I want to install it over Windows 7 x64. After installation I get an error:

"Installation failed - An error has occured".

I attach the log files.

I try to execute with "Run as administrator" and this tutorial:

2) Change registry etry.

2.1. Open regedit

2.2. Seach for HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User

Shell Folders

2.3. Change the path in "Personal" entry to a local path, but remember the

old path!

2.4. Now you can install qlikview without an error.

2.5. Change the path in "Personal" to your old.

But not works.

Thanks!

4 Replies
agigliotti
Partner - Champion
Partner - Champion

Anonymous
Not applicable
Author

I have all of that requirements

Ralf_Heukäufer
Partner - Creator III
Partner - Creator III

You have seen that this tutorial is for Qlik View?

I think you should save your Apps and then deinstall the old version and install the new.

You can find your Apps by default here:

C:\Users\"your user account name"\Documents\Qlik\Sense\Apps

Anonymous
Not applicable
Author

I deinstall all older versions before trying to install the new...