Getting error You cannot access Qlik Sense because you have no access pass

[sumanta1234]

Hi everyone,

Till yesterday I was able to access all the apps.

From today I am getting the below error

I checked that I already allocated license and I have clear cookies & history . Is there any log file from where I can check the root cause of the issue.

please help.

[Vegar]

Are you accessing using the qlik sense service account or a personal account. Make sure that you are not using the service account.

There is a technical limitation (in Qlik Sense or Windows) that limits how many paralell connections you can have for a user. The service account uses multiple when handling different internal tasks in Qlik Sense. 

[sumanta1234]

Hi @Vegar ,

I am using personal account to login qliksense HUB & QMC.