Governance dashboards (Operations Monitor, License Monitor) get failure at data load

[abdullah_unal]

I cannot update my governance dashboards because it gets the error at data load. I am sharing error logs that I get after the data load below. Do you have any suggestion or idea for a solution?

Thanks

------

2019-05-28 08:33:18 0083 Set errormode = 0
2019-05-28 08:33:18 0085 LIB CONNECT TO 'QLogs'
2019-05-28 08:33:19 Connected.
2019-05-28 08:33:19 0088 LET tempErrorDetails = ScriptErrorDetails
2019-05-28 08:33:19 0089 IF Len(tempErrorDetails) > 0 THEN
2019-05-28 08:33:19 0103 db_check:
2019-05-28 08:33:19 0104 SELECT "id"
2019-05-28 08:33:19 0105 FROM "public"."log_entries"
2019-05-28 08:33:19 0106 WHERE "entry_timestamp" >= '2019-05-28 10:18:54'
2019-05-28 08:33:19 Error: Connector reply error: Unable to connect to database:
2019-05-28 08:33:19 Connection failed:
2019-05-28 08:33:19 Please check the values for Username‚ Password‚ Host‚ and other properties.
2019-05-28 08:33:19 0110 LET tempErrorDetails = ScriptErrorDetails
2019-05-28 08:33:19 0111 IF Len(tempErrorDetails) > 0 THEN
2019-05-28 08:33:19 0112 trace ERROR: Connector reply error: ***
2019-05-28 08:33:19 0112 ERROR: Connector reply error: ***

--------

--------

2019-05-28 08:33:33 0649 LIB CONNECT TO 'monitor_apps_REST_license_user'
2019-05-28 08:33:33 Connected.
2019-05-28 08:33:33 0651 RestConectorMasterTable:
2019-05-28 08:33:33 0652 SQL SELECT
2019-05-28 08:33:33 0653 "id" AS "id_u0",
2019-05-28 08:33:33 0654 "createdDate",
2019-05-28 08:33:33 0655 "modifiedDate",
2019-05-28 08:33:33 0656 "modifiedByUserName",
2019-05-28 08:33:33 0657 "lastUsed",
2019-05-28 08:33:33 0658 "quarantined",
2019-05-28 08:33:33 0659 "quarantineEnd",
2019-05-28 08:33:33 0660 "__KEY_root",
2019-05-28 08:33:33 0661 (SELECT
2019-05-28 08:33:33 0662 "id",
2019-05-28 08:33:33 0663 "userId",
2019-05-28 08:33:33 0664 "userDirectory",
2019-05-28 08:33:33 0665 "name",
2019-05-28 08:33:33 0666 "__FK_user"
2019-05-28 08:33:33 0667 FROM "user" FK "__FK_user")
2019-05-28 08:33:33 0668 FROM JSON (wrap on) "root" PK "__KEY_root"
2019-05-28 08:33:34 14 fields found: id, userId, userDirectory, name, __FK_user, id_u0, createdDate, modifiedDate, modifiedByUserName, lastUsed, quarantined, quarantineEnd, __KEY_root, __extra_,
2019-05-28 08:33:34 Error: QVX_UNEXPECTED_END_OF_DATA: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
2019-05-28 08:33:34 Execution Failed
2019-05-28 08:33:34 Execution finished.

[Levi_Turner · Accepted solution]

Please see: https://support.qlik.com/articles/000024080

[abdullah_unal]

Thanks for your reply, it is working now.

Great 

[rannvijaypandey]

please find an enclosed document to resolve the monitoring application