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07734
Contributor II
Contributor II

Issue with copying/duplicating charts inside a Qlik Sense container

In a Qlik Sense dashboard, I have a container with two table charts. The issue is that Chart 1 does not allow me to copy, cut, or duplicate it, while Chart 2 inside the same container does allow it.

Could this be a bug in Qlik Sense, a specific chart setting, or something else that is causing this difference in behavior?

33 Replies
bnkpl93
Contributor II
Contributor II

Maybe it's just a smart way to prevent users from raising tickets 😄 

Oggy172
Creator II
Creator II

😂😂

Probably not wrong, I raised one yesterday for slow performance on the EU server, the chat agent confirmed they had multiple reports and a fix had gone in while I was on the chat - confirmed working, but raised a ticket for it nonetheless.

Reply to ticket 45 minutes later asking for a HAR & whatnot. For an issue they were aware of and had resolved, so it's clearly just a default response to everything.

Daniele_Purrone
Support
Support

Hi @Oggy172 , I will check with my colleague with the case you created to see what could have gone wrong.

As for your other comment... yes, unfortunately we need details in order to isolate issues. You can be assured that we treat the data we receive with the strictest confidentiality level, and we remove it when it's longer necessary. If you are not able to provide the information, we can only hope that some other customers experience the same issue (well, actually we hope they don't 😂) and that they can provide it.

 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Oggy172
Creator II
Creator II

Video showing it happen on Sheet copy