License Monitor and Session Monitor Session counts do not match

[mgranillo]

The session counts do not match between the license monitor and the session monitoring apps.  The Session Monitor counts sessions using this logic:  sum([Session Count] where session count is defined as IF(proxy_session_id=0,0,1) AS [Session Count]

The license monitor counts sessions using this logic: count(proxy_session_id_app_id) where proxy_session_id_app_id is defined as proxy_session_id&object_id as proxy_session_id_app_id

Why the difference? I also tried counting just the ProxySessionId in the license monitor and there was still not a match.  Which logic is preferred and why?

[Rakesh_HB · Accepted solution]

Hi,

we recommend to use the License Monitor app for token allocation and for session counts you can use session monitor app.

Please see below for better understanding.

https://community.qlik.com/t5/Knowledge-Base/Sessions-Monitor-and-Operations-Monitor-show-different-...