Log out error in QlikSense

[#1]

Hi All,

I am getting an error when I am trying to logout from my account .

Kindly check the sttachment having snapshot of error and reply me urgently.

Thanks in advance,

Minal Gedam.

[Chanty4u]

Is it  active session or not?  i mean  u hvn't used for  sometime den u r tried to logout?

[#3]

Yes it is active session