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parvez933
Creator
Creator

Monitoring App fails to reload - HTTP protocol error 503 (Service Unavailable)

Hi!

The monitoring apps are failing with HTTP protocol error 503 (Service Unavailable) error, can anyone help with this

LIB CONNECT TO 'monitor_apps_REST_license_user'
20210618T115058.110+0000 Connected.
20210618T115058.112+0000 0698 trace connect to monitor_apps_REST_license_user
20210618T115058.112+0000 0698 connect to monitor_apps_REST_license_user
20210618T115058.112+0000 0699
20210618T115058.112+0000 0700 user_map:
20210618T115058.112+0000 0701 Mapping LOAD
20210618T115058.112+0000 0702 [__FK_user]&'user' as key,
20210618T115058.113+0000 0703 LOWER(userDirectory & '\' & userId) as UserId
20210618T115058.113+0000 0705 SQL SELECT
20210618T115058.113+0000 0706 (SELECT
20210618T115058.113+0000 0707 "id",
20210618T115058.113+0000 0708 "userId",
20210618T115058.113+0000 0709 "userDirectory",
20210618T115058.113+0000 0710 "__FK_user"
20210618T115058.113+0000 0711 FROM "user" FK "__FK_user")
20210618T115058.113+0000 0712 FROM JSON (wrap on) "root" PK "__KEY_root"
20210618T115217.078+0000 2 fields found: key, UserId,
20210618T115217.524+0000
20210618T115217.524+0000 HTTP protocol error 503 (Service Unavailable):
20210618T115217.524+0000
20210618T115217.524+0000 <HTML><HEAD>
20210618T115217.525+0000 <TITLE>Network Error</TITLE>
20210618T115217.525+0000 </HEAD>
20210618T115217.525+0000 <BODY>
20210618T115217.525+0000 <FONT face="Helvetica">
20210618T115217.525+0000 <big><strong></strong></big><BR>
20210618T115217.525+0000 </FONT>
20210618T115217.525+0000 <blockquote>
20210618T115217.525+0000 <TABLE border=0 cellPadding=1 width="80%">
20210618T115217.525+0000 <TR><TD>
20210618T115217.525+0000 <FONT face="Helvetica">
20210618T115217.526+0000 <big>Network Error (tcp_error)</big>
20210618T115217.526+0000 <BR>
20210618T115217.526+0000 <BR>
20210618T115217.526+0000 </FONT>
20210618T115217.526+0000 </TD></TR>
20210618T115217.526+0000 <TR><TD>
20210618T115217.526+0000 <FONT face="He...
20210618T115217.527+0000 Error: HTTP protocol error 503 (Service Unavailable):
20210618T115217.527+0000
20210618T115217.527+0000 <HTML><HEAD>
20210618T115217.527+0000 <TITLE>Network Error</TITLE>
20210618T115217.527+0000 </HEAD>
20210618T115217.527+0000 <BODY>
20210618T115217.527+0000 <FONT face="Helvetica">
20210618T115217.527+0000 <big><strong></strong></big><BR>
20210618T115217.527+0000 </FONT>
20210618T115217.527+0000 <blockquote>
20210618T115217.527+0000 <TABLE border=0 cellPadding=1 width="80%">
20210618T115217.527+0000 <TR><TD>
20210618T115217.527+0000 <FONT face="Helvetica">
20210618T115217.527+0000 <big>Network Error (tcp_error)</big>
20210618T115217.527+0000 <BR>
20210618T115217.527+0000 <BR>
20210618T115217.528+0000 </FONT>
20210618T115217.528+0000 </TD></TR>
20210618T115217.528+0000 <TR><TD>
20210618T115217.528+0000 <FONT face="He...
20210618T115217.528+0000 HTTP protocol error 503 (Service Unavailable):
20210618T115217.528+0000
20210618T115217.528+0000 <HTML><HEAD>
20210618T115217.528+0000 <TITLE>Network Error</TITLE>
20210618T115217.528+0000 </HEAD>
20210618T115217.528+0000 <BODY>
20210618T115217.528+0000 <FONT face="Helvetica">
20210618T115217.528+0000 <big><strong></strong></big><BR>
20210618T115217.528+0000 </FONT>
20210618T115217.528+0000 <blockquote>
20210618T115217.528+0000 <TABLE border=0 cellPadding=1 width="80%">
20210618T115217.528+0000 <TR><TD>
20210618T115217.528+0000 <FONT face="Helvetica">
20210618T115217.529+0000 <big>Network Error (tcp_error)</big>
20210618T115217.529+0000 <BR>
20210618T115217.529+0000 <BR>
20210618T115217.529+0000 </FONT>
20210618T115217.529+0000 </TD></TR>
20210618T115217.529+0000 <TR><TD>
20210618T115217.529+0000 <FONT face="He...
20210618T115217.533+0000 Execution Failed
20210618T115218.031+0000 Execution finished.

1 Solution

Accepted Solutions
PadmaPriya
Support
Support

Hello @parvez933 

 

Please check the required ports and firewall if there is a block in network. You may refer to below article:

Required ports to be opened

https://community.qlik.com/t5/Knowledge-Base/How-to-configure-Qlik-Sense-access-from-external-networ...

 

Thanks,

Padma Priya

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!

View solution in original post

1 Reply
PadmaPriya
Support
Support

Hello @parvez933 

 

Please check the required ports and firewall if there is a block in network. You may refer to below article:

Required ports to be opened

https://community.qlik.com/t5/Knowledge-Base/How-to-configure-Qlik-Sense-access-from-external-networ...

 

Thanks,

Padma Priya

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!