Operation & License Monitor failed to reload with the below error

[MithunSubramanian]

Hi Team,

Need your help here, I am facing an issue with the Operation and license monitoring app while reloading. Please check with the below error and suggest me a solution to get rid of this.

Operation Monitor:

20221109T181231.888+0530 1169 LIB CONNECT TO 'monitor_apps_REST_user_condensed'
20221109T181232.888+0530 Connected.
20221109T181232.890+0530 1171 User:
20221109T181232.890+0530 1172 Load
20221109T181232.890+0530 1173 userDirectory & '\' & userId AS UserId,
20221109T181232.890+0530 1174 [name] AS [User Name],
20221109T181232.890+0530 1175 userDirectory as [User Directory]
20221109T181232.891+0530 1177 SQL SELECT
20221109T181232.891+0530 1178 "userId",
20221109T181232.891+0530 1179 "userDirectory",
20221109T181232.891+0530 1180 "name"
20221109T181232.891+0530 1181 FROM JSON (wrap on) "root"
20221109T181233.176+0530 3 fields found: UserId, User Name, User Directory,
20221109T181233.178+0530 Error: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
20221109T181233.186+0530 Execution Failed
20221109T181233.191+0530 Execution finished.

License Monitor:

20221109T180538.297+0530 0603 LIB CONNECT TO 'monitor_apps_REST_license_user'
20221109T180538.738+0530 Connected.
20221109T180538.739+0530 0604 trace connect to monitor_apps_REST_license_user
20221109T180538.739+0530 0604 connect to monitor_apps_REST_license_user
20221109T180538.739+0530 0605
20221109T180538.740+0530 0606 user_map:
20221109T180538.740+0530 0607 Mapping LOAD
20221109T180538.740+0530 0608 [__FK_user]&'user' as key,
20221109T180538.740+0530 0609 LOWER(userDirectory & '\' & userId) as UserId
20221109T180538.740+0530 0611 SQL SELECT
20221109T180538.740+0530 0612 (SELECT
20221109T180538.740+0530 0613 "id",
20221109T180538.740+0530 0614 "userId",
20221109T180538.740+0530 0615 "userDirectory",
20221109T180538.740+0530 0616 "__FK_user"
20221109T180538.740+0530 0617 FROM "user" FK "__FK_user")
20221109T180538.740+0530 0618 FROM JSON (wrap on) "root" PK "__KEY_root"
20221109T180538.918+0530 2 fields found: key, UserId,
20221109T180538.919+0530
20221109T180538.919+0530 Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
20221109T180538.920+0530 Error: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
20221109T180538.920+0530 Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
20221109T180538.920+0530 Execution Failed
20221109T180538.925+0530 Execution finished.

Thanks in Advance,

Mithun.s

[Jack_Guo · Accepted solution]

Hi @MithunSubramanian ,

Have you checked this?

https://community.qlik.com/t5/Official-Support-Articles/Unexpected-character-encountered-while-parsi...

[MithunSubramanian]

Hi Jack,

Thanks you so much. 

I did change the windows authentication to form which impact this. 

Thanks,

Mithun.