Operations Monitor load fails: Session Count not found

[hvdbunte]

Hi,

I try to run the monitoring apps for Sense April 2019 sp3. Most of the apps are running.

When I try to load the data in the app. I get this error message: Field Session Count not found.

I only load data from files so I have set the parameter to 1 only load data from files. And we don't have the Qlogs database installed. But do I need that database anyway to make this work?
I can connect to the rest monitor connections  and I have cleaned most of our log files but that didn't help.

I have tried to remove the field from the code but I don't know if it is needed and it is still looking for the field in parts of the code.

[Michael_Tarallo]

Hi Hvd ,,, I have sent this over to a colleague - he or myself may reply shortly.

[Tyler_Waterfall · Accepted solution]

Qlogs is not necessary.

Sounds like you are not getting session data -- either because you have no activity on your servers (unlikely!), are only fetching data from a single node (not configured properly in multi-node), or the Engine logging level has been modified to not have Engine > Session log set to INFO.

If you can't solve it by looking at these things, then consider reaching out to Qlik support.

[hvdbunte]

Thank you for the quick answer.

This solved the issue.

One other question. I try to setup the other monitoring apps as well. But do I need to set all the engine logs to info or is there some information available how to setup the apps correctly with a minimal log settings?

Regards,

Hendri

[Tyler_Waterfall]

Just set the Engine logging to the default levels, per the documentation:

https://help.qlik.com/en-US/sense-admin/November2019/Subsystems/DeployAdministerQSE/Content/Sense_De...