Problem with cache after Upgrade to QSEoW November2024
After the upgrade to November2024 we are experiencing issues opening Qlik Sense hub, since it hangs showing a blank page. Sometimes it gets stuck showing the message "Opening Qlik Sense Hub" with the bubble animation undefinitely trying to open the dashboard. Any errors are displayed, the page simply does not populate with contents. The issue is resolved clearing the browser cache, but we have to repeat the operation many times a day. No change was done to configuration during upgrade and the strange thing is that this issues arose only after upgrading to this version.
We have this November 2024 on the server. clearing browser cache, cookies worked for only few users. but not for others. bubbles on hub continues. Our customers impacted heavily on this. we don't know what still to be done further. any permanent solution for this???
Hello everyone! We tried to update to the latest SR for Nov 2024 ( SR8 if I remember correctly ) but without success. The customers affected by this problem enabled the cache auto-clearing option on their browser everytime they close the window as workaround. We didn't try to increase the MaxHttpHeaderSize basically for three reasons : 1) any authentication protocols ( SAML, ecc ) had been enabled for the affected virtual proxies 2) any errors are displayed ( neither error 400, nor 431 ) 3) beside that, we saw contrasting feedbacks about this kind of solution ( e.g. @Dustver 's reply ). We hope to get a permanent solution for this problem soon.
